Complaints book

DATE:

No. 000 000002-2024

Before starting, please indicate the place where the claim incidents occurred:

NOTE: If the complaint or claim is related to a delivered project, please refer to the main office.

1. Consumer Identification

I am a minor

*This applies if the claimant is a minor

2. Identification of the Contracted Good

ProductService

3. Details of the Claim and Consumer's Request

Claim**Complaint***

Claim: Dissatisfaction related to projects or services.

Complaint: Dissatisfaction not related to projects or services; or discomfort regarding customer service.

Attach File

*Attach PDF, PPTX, WORD, JPG or PNG.

4. Observations and Actions Taken by the Provider

Response communication date: Miércoles, 22 de Enero del 2025

Description: "As this is a virtual claim, your case will be forwarded to the customer service department for a response within the legally established timeframe."

5. I authorize notification of the claim result to the provided email

YesNo

(*) Required Fields

* Filing the claim does not prevent you from seeking other dispute resolution channels or filing a complaint with INDECOPI.

* The provider must respond to the claim within thirty (30) calendar days, extendable for another thirty (30) days with prior notice to the consumer.

I accept the Privacy Policies and Terms and Conditions of Swiss Crops.